Privacy policy

PLEASE READ CAREFULLY THE PRIVACY POLICY OF THIS WEBSITE, BEFORE MAKING USE OF THE SERVICES WE PROVIDE THROUGH THIS WEBSITE. YOU ARE INFORMED THAT EACH OFFICE IS INDEPENDENTLY MANAGED AND OWNED, SO CDC FRANQUICIADORA INMOBILIARIA SA IS NOT RESPONSIBLE FOR THE USE OF THE DATA PROCESSING THAT THESE OFFICES MAY MAKE.

RESPONSIBLE FOR THE TREATMENT OF WWW.REMAX.ES

COMPANY NAME: CDC FRANQUICIADORA INMOBILIARIA SA

NIF: A81008161

POSTAL ADDRESS: C/ ESTUDIO Nº 3 28023, MADRID

E-MAIL ADDRESS: protecciondedatos@remax.es

MAIN PURPOSE: Provide advice to franchisees as well as serve as a home finder and link with the office that manages the home.

In accordance with current and applicable regulations on personal data protection, we inform you that your data will be incorporated into the processing system owned by CDC FRANQUICIADORA INMOBILIARIA SA with NIF A81008161 and registered office located in C/ ESTUDIO Nº 3 28023, MADRID, and that their respective purposes, retention periods and legitimate bases are listed below. For those treatments that require it, we also inform you of the possible elaboration of profiles and automated decisions, as well as the possible assignments and international transfers that CDC FRANQUICIADORA INMOBILIARIA SA plans to carry out:

Management of the website:

Purpose: Processing and management of data necessary for the functionality of the website.

Retention period: for the duration of the consent given.

Legitimate basis: The consent of the data subject

Type of data: Merely identifying data

Transfers: Not foreseen. However, it may be made available to service providers of the Data Controller when strictly necessary for the provision of services related to the purposes of the processing.

International transfers: Not foreseen.

Profiling: Not foreseen.

Contact details of offices and agents

Purpose: Processing and management of the data of the offices and their agents.

Retention period: Duration of the contract.

Legitimate basis: Execution of a contract.

Type of data: Merely identifying data.

Transfers: Not foreseen. However, it may be made available to service providers of the Responsible when strictly necessary for the provision of services related to the purposes of treatment. You are also informed that your data may be communicated to other companies of the Remax group for administrative purposes. The basis that legitimizes such communication is the legitimate interest of the data controller.

International transfers: Not foreseen.

Profiling: Not foreseen.

Web form, e-mail and telephone

Purpose: To answer your queries and/or requests for information by any communication channel, such as web, e-mail and/or telephone.

Retention period: as long as the consent given is maintained.

Legitimate basis: The consent of the data subject.

Type of data: Merely identifying data.

Transfers: Your data will not be communicated to third parties, unless required by legal obligation. Additionally, service providers that CDC FRANQUICIADORA INMOBILIARIA SA contracts or may contract and that have the status of data processors may have access to your personal data. It is informed that in certain cases, your query may be directed to the nearest Remax office, according to the postal code indicated.

International transfers: Not foreseen

Profiling: Not foreseen.

Regulatory compliance management

Purpose: Management and processing of the obligations and duties arising from compliance with the regulations to which the entity is subject.

Conservation period: conservation of copies of documents until the statute of limitations to claim a possible liability.

Legitimate basis: compliance with a law

Type of data: Merely identifying data

Transfers: : your data will be communicated if necessary to Agencies and / or public administration with competence in the matter in order to comply with the obligations established in the applicable regulations. In addition, it is reported that the legitimate basis for the transfer is to comply with the obligations established in the applicable regulations.

International transfers: Not foreseen

Profiling: Not foreseen.

Newsletters

Purpose: Collection, registration and processing of data for marketing purposes.

Retention period: as long as the consent given is maintained.

Legitimate basis: The consent of the data subject

Type of data: Merely identifying data

Transfers: Not foreseen. However, it may be made available to service providers such as Mailchimp when strictly necessary.

International transfers: Not foreseen

Profiling: Not foreseen.

Commercial Actions

Purpose: Collection, registration and processing of data for the purpose of advertising and commercial prospecting of our courses, workshops, webinars, information of interest to franchisees, etc.

Retention period: as long as the consent given is maintained.

Legitimate basis: the consent of the data subject and legitimate interest.

Type of data: Merely identifying data.

Transfers: Your data will not be communicated to third parties, unless required by legal obligation. Additionally, service providers that CDC FRANQUICIADORA INMOBILIARIA SA contracts or may contract and that have the status of data processors may have access to your personal data.

International transfers: Not foreseen

Profiling: Not foreseen.

Registration of users in MY REMAX

Purpose: Registration for the use of MY REMAX through Google login

Retention period: For the execution of the contract

Legitimate basis: The execution of the service contract.

Type of Data: Purely identifying data

Transfers: No transfers are foreseen. However, for the access to the platform your data will be connected to Google, as service provider.

International transfers: Not foreseen

Elaboration of profiles: Not foreseen.

Real estate valuation simulator

Purpose: Management of the information collected to send the valuation of a property.

Retention period: as long as the given consent lasts

Legitimate basis: The consent of the data subject

Type of data: Merely identifying data

Transfers: Your data may be communicated to other Remax offices close to the real estate on which you request the valuation. The basis that legitimizes this communication is your consent.

International transfers: Not foreseen

Elaboration of profiles: Not foreseen.

Work with us

Purpose: To capture, register and process candidate data for the purpose of personnel selection and management, analysis and archiving of the candidates’ curricula vitae.

Retention period: for the duration of the consent given.

Legitimate basis: the consent of the data subject

Type of data: Merely identifying data, training, contact data.

Transfers: Your data may be communicated to other companies of the Remax group in order to be able to respond to your requests and manage the selection processes that may occur, being your responsibility to keep them updated in order to communicate future vacancies that fit your profile and may be of interest to you. The basis that legitimizes such communication is the legitimate interest of the data controller. In case of working as a freelance agent, your data will be communicated to the nearest Remax office.

International transfers: Not foreseen

Profiling: Not foreseen.

Rights of interested parties

CDC FRANQUICIADORA INMOBILIARIA SA informs Users that they may exercise their rights of access, rectification, limitation, deletion, portability and opposition to the processing of their personal data before the Data Controller, as well as the withdrawal of the consent given.

Also, you are informed that in case you have contacted a Remax office, please go to it to exercise your rights.

Right of Access: This is the user’s right to obtain information about his or her specific personal data and the processing that has been or will be carried out, as well as the information available about the origin of said data and the communications made or planned for said data.
Right of Rectification: It is the right of the affected party to have data that proves to be inaccurate or incomplete modified. It can only be satisfied in relation to information that is under the control of the platform, for example, delete comments posted on the page itself, images or web content containing personal data of the user.
Right to the Limitation of processing: This is the right to limit the purposes of the processing originally foreseen by the data controller.
Right of Deletion: The right to delete the user’s personal data, except as provided in the RGPD itself or in other applicable regulations that determine the obligatory nature of the conservation of the same, in time and form.
Right of Portability: The right to receive the personal data that the user, has provided, in a structured, commonly used and machine-readable format, and to transmit them to another responsible.
Right of Opposition: : The right of the user not to have his personal data processed or to cease the processing of such data by the platform.

  • Right of Access: This is the user’s right to obtain information about his or her specific personal data and the processing that has been or will be carried out, as well as the information available about the origin of said data and the communications made or planned for said data.
  • Right of Rectification: It is the right of the affected party to have data that proves to be inaccurate or incomplete modified. It can only be satisfied in relation to information that is under the control of the platform, for example, delete comments posted on the page itself, images or web content containing personal data of the user.
  • Right to the Limitation of processing: This is the right to limit the purposes of the processing originally foreseen by the data controller.
  • Right of Deletion: The right to delete the user’s personal data, except as provided in the RGPD itself or in other applicable regulations that determine the obligatory nature of the conservation of the same, in time and form.
  • Right of Portability: The right to receive the personal data that the user, has provided, in a structured, commonly used and machine-readable format, and to transmit them to another responsible.
  • Right of Opposition: : The right of the user not to have his personal data processed or to cease the processing of such data by the platform.

In order to exercise any of the rights described above, you must comply with the following requirements:

  • By sending a letter to the address C/ ESTUDIO Nº 3 28023, MADRID (to the attention of CDC FRANQUICIADORA INMOBILIARIA SA) or by e-mail to protecciondedatos@remax.es.
  • The letter sent by the owner of the data requesting the exercise must comply with the following legal requirements:
    o Name, surname(s) of the interested party and copy of the DNI/NIE or any identifying document. In the exceptional cases in which the representation is admitted, it will also be necessary the identification by the same means of the person who represents him/her, as well as the document accrediting the representation. The photocopy of the DNI may be substituted provided that the identity is accredited by any other legally valid means.
    o Request in which the request is specified. (Exercise in which the information to which you want access is requested). If you do not refer to a specific file will be provided all the information you have with your personal data. If you request information of a specific file, only the information of this file. If you request information relating to a third party can never be provided. If you request it by telephone, you will be instructed to do it in writing and you will be informed how to do it and the address to which you have to send it. You will never be given information over the telephone.
    o Address for notification purposes.
    o Date and signature of the applicant.
    o Documents accrediting the request being made.
    o The interested party must use any means that allows to prove the sending and receipt of the request.

Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency in the event that you become aware of or consider that a fact may involve a breach of the applicable regulations on data protection.

CDC FRANQUICIADORA INMOBILIARIA SA undertakes to adopt the necessary technical and organizational measures, according to the level of risks that accompany the processing carried out by them and indicated in the section of the terms and conditions of use, so as to ensure their integrity, confidentiality and availability.